Proper etiquette in the business arena is not simply about looking good. In fact, it is a fundamental part of professional skills and quality business practice. According to research done by Harvard University, The Carnegie Foundation and The Stanford Research Institute, “more than 85% of job success is based on soft skills, our personal conduct and the ability to put others at ease.”
Corporate clients expect and should be given no less than Five Star treatment. Understanding that today’s market is fiercely competitive and one is seldom given a second chance; it is imperative to mark your organization with a brand of excellence. Monica Lewis School of Etiquette can help you to do just that!
- The Proper Introduction
- Proper Responses to Introductions
- Tips for Remembering Names
- Proper Handshaking
- Eye Contact
- Body Language Basics
Corporate Communication Skills
Business executives routinely find themselves in situations where they must communicate effectively with clients and colleagues. Understanding the intricacies of networking is considered as a survival skill by thoughtful owners and major corporations.
The Monica Lewis School of Etiquette knows that networking is not engaging in inauthentic “chitchat.” Instead, we teach our clients to participate in genuine conversations which are an essential element of building relationships because people like doing business with individuals they clearly understand, respect and trust.
- Making a Memorable Entrance
- First Impressions
- Basic Conversational Skills
- Breaking into an Existing Conversation
- The Art of The Business Cards
IT’S NOT JUST LUNCH… IT’S BUSINESS
Possessing confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to fully focus and concentrate on your fellow diners which could lead to a disastrous business outcome.
Questions about which fork to use, what to do if you have dropped your napkin and what role you hold in a “toast” are all legitimate concerns. Monica Lewis School of Etiquette will provide this information and train clients how to exhibit poise in dining situations; which ultimately adds to an individual’s overall effectiveness when representing an organization.
- How To Properly Extend an Invitation
- Your Role as a Host
- Your Role as a Guest
- Place Settings: Arranging & Understanding the Utensils
- Handling an Unexpected Accident
- The Corporate Toast: Giving & Receiving
- Napkin Know-How
- American vs. European Training
PROFESSIONAL IMAGE…IT’S ALL IN THE DETAILS!
- Women’s Executive Wardrobe and Accessories
- Men’s Executive Wardrobe and Accessories
- Attire Do’s and Don’ts
- Business Casual Defined
- Accessories and Necessities