Etiquette is a part of daily life in both public and private affairs; and is not limited to simply knowing the proper placement of flatware or wearing appropriate attire. In fact, understanding etiquette helps to build confidence and promote better interpersonal relationships as one learns how to appropriately interact with others in various social and business settings.

We can proudly proclaim that our programs yield proven success! In fact, Monica Lewis School of Etiquette has helped to enhance the social skills of our clients ranging from families; public and private schools; community organizations and corporate offices across the globe for example our partners. The Monica Lewis School of Etiquette offers a comprehensive selection of interactive programs that include:

Business Etiquette

 Personal Branding
     Proper etiquette in the business arena is not simply about looking good. In fact, it is a fundamental part of professional skills and quality business practice. According to research done by Harvard University, The Carnegie Foundation and The Stanford Research Institute, “more than 85% of job success is based on soft skills, our personal conduct and the ability to put others at ease.”
      Corporate clients expect and should be given no less than Five Star treatment. Understanding that today’s market is fiercely competitive and one is seldom given a second chance; it is imperative to mark your organization with a brand of excellence. Monica Lewis School of Etiquette can help you to do just that!
Topics Include:
  • The Proper Introduction
  • Proper Responses to Introductions
  • Tips for Remembering Names
  • Proper Handshaking
  • Eye Contact
  • Body Language Basics 
 Corporate Communication Skills
     Business executives routinely find themselves in situations where they must communicate effectively with clients and colleagues. Understanding the intricacies of networking is considered as a survival skill by thoughtful owners and major corporations.
     The Monica Lewis School of Etiquette knows that networking is not engaging in inauthentic “chitchat.” Instead, we teach our clients to participate in genuine conversations which are an essential element of building relationships because people like doing business with individuals they clearly understand, respect and trust.  
Topics Include:
          Possessing confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to fully focus and concentrate on your fellow diners which could lead to a disastrous business outcome.
     Questions about which fork to use, what to do if you have dropped your napkin and what role you hold in a “toast” are all legitimate concerns. Monica Lewis School of Etiquette will provide this information and train clients how to exhibit poise in dining situations; which ultimately adds to an individual’s overall effectiveness when representing an organization.
 Topics Include:
  • How To Properly Extend an Invitation
  • Your Role as a Host
  • Your Role as a Guest
  • Place Settings: Arranging & Understanding the Utensils
  • Handling an Unexpected Accident
  • The Corporate Toast: Giving & Receiving
  • Napkin Know-How
  • American vs. European Training


Topics Include:
  • Women’s Executive Wardrobe and Accessories
  • Men’s Executive Wardrobe and Accessories
  • Attire Do’s and Don’ts
  • Business Casual Defined
  • Accessories and Necessities

Adult Social/Dining Etiquette

Dining Etiquette and Social Skills for Adults

Dine Like a Diplomat…
     Whether you are an individual who enjoys fine dining and entertainment; or a professional who frequently has dinner meetings- having polished table manners will distinguish you from the crowd in business and social arenas worldwide. 
This two-hour seminar will prepare participants to face any business or social cocktail party, reception or networking event with confidence and poise. You will learn:
    • How to Introduce Yourself and Others
    • How to Shake Hands with Confidence
    • How to Start a Conversation, Keep it Going and Gracefully Exit
    • How to Project a Positive Image
    • How to be Charming
    • How to be a Savvy Host and Gracious Guest
    • How to Gracefully Handle Food and Beverages
    • The Protocol for Exchanging Business Cards
    • How to Dress Appropriately for the Occasion
    • The Importance of RSVPs and Thank-You Note
If your social skills are up to par but your dining skills are not, then this dining tutorial is for you. You will leave loaded with tips and steps that you won’t forget. 
Monica Lewis School of Etiquette is now conducting dining tutorials for individuals and self-organized groups.
    • Dining Do’s and Don’ts
    • Understanding Place Settings
    • Taking Your Seat and Napkins
    • Stemware and Beverages.
    • The Bread Plate and How to Properly Eat Bread and Rolls
    • Rules for Eating Soup
    • Silverware Savvy
    • Continental and American Style Dining
    • Dealing with Unwanted Food
    • Passing Food at the Table
    • How to Eat Dessert with a Fork and Spoon
    • Wine Etiquette and Protocol
    • Toasting Etiquette
    • Protocol for Ordering, Seating, Paying, and Tipping

Children and Teen Etiquette

Etiquette Training Programs for Children, Tweens, Teens and Young Adults…
 This course will be a  great investment for your child’s future! Loaded with hands-on training, interactive lessons and fun; this program promotes the awareness that proper behavior is necessary to become a highly respectable citizen. 
     With a focus on social & dining etiquette skills, your child will learn valuable skills that will also help to build their self-confidence and help them to foster respect for others. Our goal is to prepare children and teens to compete successfully in today’s society. 
Children (4-10 yrs)
  • Why We Need Manners
  • Please, Thank You and You’re Welcome
  • Proper Introduction and Handshake
  • Posture, Poise, and Grace 
  • Telephone Manners and Safety
  • Good Behavior When Others are Using the Phone
  • Dealing with Teasing, Bullying, and Cyber-Bullying
  • Good Hygiene
  • Sharing
  • Making Mistakes and Apologies
  • How to Say “NO.” 
  • Writing Thank-You Notes
  • Social Media Etiquette
  • ABC’s Table Manners
  • Gift Giving and Receiving

Tweens/Teens/ Young Adults(11-18 yrs)

  • Why We Need Manners
  • Meet and Greet Essentials
  • Non-Verbal Communication
  • How to Sit, Stand and Walk with Confidence
  • Please, Thank You and You’re Welcome
  • Apologies…I’m Sorry and Making Mistakes
  • Rudeness
  • Tact and Discretion
  • Establishing Boundaries, Propriety (and Sharing)
  • Teen Parties
  • Skillful Conversationalist (Joining and Exiting Conversation)
  • How to Say “NO.”
  • Lack of Effect
  • Dealing with Teasing and Bullying
  • Cyber Civility and Social Networking
  • Good Grooming and Hygiene
  • Proper Attire
  • Tie Tying
  • Social Media Etiquette
  • Dating Etiquette
  • Interviewing for College
  • Financial Literacy (Checking Account Check- Up/ Smart Savings)
  • Job Interview Etiquette
  • Gift Giving and Receiving
  • Hosting or Attending A Party
  • Table Manners
  • Dining Etiquette (American and European Styles of Dining)

Life Skills For Young Adults

The Perfect Scout (Etiquette for Boy & Girl Scout Troops)
Gracious Living for Young Adults: Life Skills for the Well-Mannered
Young adults face enormous stress and obstacles when it comes time to strike out on their own. In fact, today’s young adult generation seems to encounter a greater struggle to become successfully independent- but we can help! This program offers lessons and hands-on training that will equip them with the necessary tools for success. 
Topics Include:
  • Setting Goals
  • Financial Literacy (Checking Account Check- Up/ Smart Savings)
  • Budgeting
  • Nutrition
  • Basic Cleaning Steps
  • Basic Home Maintenance
  • And more…

Mini Charm School

Welcome to  Mini Charm School for  Young Ladies and Young Men (Ages 7-17)
The Monica Lewis School of Etiquette is excited to present
 “Self- Presentation Class” This fun-filled and exciting social etiquette class is for girls and boys and was created with a special purpose in mind. That purpose is to help develop and launch poised, polished and polite young ladies and gentlemen into a successful pattern of life. 

Course Topics:
  • First Impressions and Image
  • Greetings and Introductions
  • Importance of Good Attitude and Positive Body Language
  • Carriage and Posture: How to Exude Poise and Confidence
  • Techniques for a Graceful Walk, and How to Sit and Stand like a Lady or Man
  • Conversation and Communication Skills
  • Respect and Courtesy
  • She is a Lady, Or He is a Gentlemen
  • ABC’s of Table Manners and Dining Etiquette (meal is provided)

Tea Etiquette With Lady Lewis

Welcome To Lady Lewis Tea Etiquette Class
     Tea is a fashionable and trendy way to carve out some meaningful time with family, friends, and associates. It provides a refined retreat at which we can connect with others and appreciate some quality time together.
Tea & Etiquette programs incorporate the latest in social and business etiquette with an appreciation of the cultural and historical significance of tea. To further enhance the enjoyment of tea-time, Tea & Etiquette programs include modern manners for children and contemporary etiquette for adults.  
Topics Covered:                      
•How to Set the Table
•Use of Napkins
•Drinking a Cup of Tea/Eating Scone  Properly
• Basic Table and Tea Party Manners
•Story Time, Curtsy or Bow (based upon age group).
Additional Programs:
  • Fairy Tea & Etiquette
  • Afternoon Tea & Etiquette
  • High Tea & Etiquette
  • Business Etiquette & Tea
  • Mothers & Daughters Tea & Etiquette
  • Father & Son Tea & Etiquette
  • And More...

Customer Service Etiquette

The Monica Lewis School of Etiquette and Consultants has over 30 years of hands-on experience to develop a custom solution for your organization. We are certified in Six-Sigma, Leadership Development, and Business Etiquette and have facilitated workshops that have yielded great results and led to repeat customers. Understanding that there is NO “one size fits all” approach to true customer service; we provide customized training for your team that will specifically target your product and service. By taking the time to learn the specific needs of your organization, we are confident that we can design a custom program to fit your needs.
Our Business Etiquette and Customer Service Training Programs are presented in a highly interactive and relaxed style but are direct in addressing today’s business issues.  Listed below are popular topics and key learning points that our clients enjoy:
  • Understanding Company Brand and Culture
  • What Your First Impression Says About You
  • Understanding Communication Styles
  • Winning Customer Service  with Internal and External Customers
  • What’s Missing in Telephone Communication
  • Your Professional Appearance Matters
  • Social Versus Professional Behavior
  • Create Customer Service Ambassadors
  • Turn Complaints Into Profits
  • And More…

Ministerial Protocol

Understanding Proper Ministerial Protocol and Etiquette

  The Body of Christ has moved from just maintaining churches, into cultivating progressive, dynamic and relevant churches that seek to have an effective ministry that can operate in excellence.  Monica Lewis School of Etiquette has Certified Etiquette Consultants who are will equip leaders to move their ministries from mediocrity to excellence. 
Topics covered:
  • Defining & Understanding the Importance of Proper  Ministerial Etiquette and Protocol
  • Pulpit Etiquette and Protocol
  • Armor-Bearer Etiquette and Protocol
  • Image and  Dress Attire for Ministry Leaders

Additional Services

Additional Services…
We work with clients to develop training programs, coaching classes, and seminars that are customized to their specific needs. We are available for private consultations. 
Some of the additional services that we provide include:
  • Boy and Girl Scouts
  • Quinceaneras Etiquette
  • Prom Etiquette
  • One-on-One Image Consulting
  • Private Coaching
  • And more…
This is just a sampling of the services we currently offer. However, this does not limit the types of services that we can provide . If you do not see a service that you require, please contact us to discuss your event needs. Remember, if you can think it, we can make it happen!